Raúl Otárola holds an engineering degree and an MBA from Adolfo Ibáñez University and possesses over 25 years of experience in the financial industry, with a strong track record in operations, customer service, and process management. He currently serves as Operations Manager at Vantrust Capital, leading the company’s operational management with a focus on efficiency, continuous improvement, and service quality. Previously, he built an extensive career at Banchile Inversiones, holding positions such as Manager of the Integrated Customer Service Center, Middle Office Manager, and Deputy Manager of International Business Operations, where he led the creation and transformation of teams and processes. His expertise combines operational excellence, a customer-centric approach, technology integration, and high-performance team leadership; he also holds CAMV certification for the securities market.
